Player Protection · 7wingame
At 7wingame, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program is built to protect every Filipino player on our platform.
Player Protection Tools
We provide a full suite of tools to help you stay in control of your gaming activity at 7wingame. These features are available to all registered players at any time.
Our Commitment
Gaming at 7wingame is meant to be an enjoyable form of entertainment — whether you're spinning the reels on our slot games, joining a live bingo session, or trying your luck at Dragon Fishing. But we also know that for some players, gaming can become more than just a pastime. That's why responsible gaming is not just a checkbox for us — it's a core part of how 7wingame operates every single day.
As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, 7wingame takes its duty of care seriously. We are committed to providing a safe, transparent, and fair gaming environment where players can enjoy themselves without putting their financial wellbeing or personal lives at risk.
7wingame strictly enforces the 21 years old and above age requirement for all players, in line with PAGCOR regulations governing online gaming in the Philippines. This is non-negotiable. When you register at 7wingame, you are required to confirm that you are at least 21 years of age, and we conduct identity verification (KYC) checks to confirm this.
If we discover that a player is under 21 years old, their account will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant authorities. We also strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms.
Problem gambling is a recognized condition that can affect anyone, regardless of age, income, or background. At 7wingame, we want every player to be able to recognize the early warning signs so they can seek help before things escalate. Gambling becomes a problem when it starts to negatively affect your finances, relationships, work, or mental health.
Ask yourself honestly — if you answer "yes" to two or more of these, consider reaching out for support.
Have you ever gambled more than you intended to?
Have you ever felt guilty or ashamed after gambling?
Have you ever hidden your gambling from loved ones?
Have you ever gambled to recover money you lost?
Has gambling ever caused financial stress in your life?
If you feel that your gaming at 7wingame is getting out of control, the most important step you can take is to use our self-exclusion feature. Here's how it works: log in to your 7wingame account, navigate to the Responsible Gaming section in your account settings, and select your preferred exclusion period — options range from 30 days to permanent exclusion.
Once self-exclusion is activated, your 7wingame account will be immediately suspended. You will not be able to log in, deposit funds, or place bets. All pending bonuses and promotional offers will be cancelled. If you attempt to create a new account during your exclusion period, it will be closed as soon as it is identified.
For permanent self-exclusion, 7wingame will retain your exclusion status indefinitely. Reinstatement requests for permanent exclusions are subject to a mandatory 12-month waiting period and a review process to ensure the player's wellbeing.
If you or someone you know needs help with problem gambling, support is available in the Philippines. PAGCOR, the Philippine Amusement and Gaming Corporation, provides responsible gaming resources and guidance for Filipino players. We encourage anyone struggling with gambling-related issues to seek professional help.
You can also reach out to mental health support services available in the Philippines, including the National Center for Mental Health (NCMH) crisis hotline. Remember, asking for help is a sign of strength — not weakness.
Need Help Now? Contact the 7wingame support team at [email protected] to activate self-exclusion, set limits, or discuss any responsible gaming concerns. Our team is available to assist you. Remember: 7wingame is strictly for players who are 21 years old and above.
Play Smart, Play Safe
Gaming is more fun when you're in control. Join 7wingame today and take advantage of our full suite of responsible gaming tools — because your wellbeing always comes first.
Play Responsibly at 7wingame